Shipping Policy – Sitto Banana
At Sitto Banana, we are committed to delivering fresh and hygienically packed Banana Chips and Banana Powder right to your doorstep. Please read our shipping policy to understand how we process and deliver your orders.
1. Order Processing Time
All orders are processed within 1–2 business days after successful payment.
Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Time
Standard delivery across India takes 3–7 business days, depending on your location.
Remote or rural areas may take slightly longer for delivery.
In case of unavoidable delays (such as weather, strikes, or courier issues), we will notify you via email/phone.
3. Shipping Charges
We offer free shipping on orders above ₹X,XXX.
For orders below the free shipping limit, a nominal delivery fee will be charged and shown at checkout.
4. Shipping Locations
Currently, we ship only within India.
International shipping is not available at the moment.
5. Order Tracking
Once your order is dispatched, you will receive a tracking ID and courier details via email/SMS.
You can track your shipment using the provided link.
6. Damaged or Lost Packages
If your package arrives damaged, please contact us within 24 hours with photo proof.
In case of lost shipments, we will work with our courier partners to resolve the issue or issue a replacement/refund.
7. Contact Us
For shipping-related questions, please reach out to:
📧 Email: shipping@sittobanana.com
📞 Phone: +91-7267915283
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